Overview
I use my best judgment, reasonable thinking, optimistic attitude, initiative, and determination in any project. I am thorough, but efficient in ensuring the best results overall and use responsibility and respect as my guiding principles.
If you have any questions, always feel free to ask.
Services
Fiction
Non-Fiction
Languages
Certifications
- Advanced TESOL Certificate
Work experience
Melrose Hostel
- Create and modify reservations, answer guest inquiries and resolve guest issues
- Check in guests and process payments via cash or card
- Prepare Breakfast Station and other guest amenities
ITH Hostels
- Recruiting, training and supervising hostel staff
- Communicating with and coordinating up to 40 person group rentals
- Ensuring complete guest satisfaction and authentic mountain lodge experience
ITH Hostels
- Recruiting, training and supervising hostel staff
- Reporting and depositing daily revenue, reporting expenses, managing inventory
- Ensure smooth hostel operations (high ratings, high occupancy, net profit, etc.)
- Attending weekly and quarterly performance review meetings
