All I needed was groceries. Nothing fancy—just a few things. I even promised myself that I would adhere to the list this time.
I had a list once before. It didn’t go well.
It all sounded simple, which, thinking back, probably should’ve set off some kind of alarm.
Inside, I grabbed a cart and did the usual routine. I walked up and down the aisles, putting things in, taking some out, and second-guessing my actions. Nothing unusual.
At least, nothing unusual at first.
Except the cart.
It had a mind of its own. Not in an obvious way. It didn’t squeak or veer off dramatically. It just… disagreed. Quietly.
There was a little pushback from the cart, especially when I reached for items I knew I probably shouldn’t have. Chips? The cart seemed to steer away just enough that I had to reach farther than necessary. Ice cream? Suddenly felt like too much work to bend down and grab.
I stood there for a second, holding the freezer door open longer than I should have.
It felt like I was being judged.
Perhaps the wheels were malfunctioning, or perhaps I was more fatigued than I had anticipated.
I switched hands.
Same result.
I tried pushing from the side.
Still the same.
After a while, it stopped feeling like a coincidence.
I tested it.
Reached for soda.
The cart rolled back slightly.
Not a lot. Just enough.
I let go.
The cart stopped moving.
I picked something reasonable instead.
The cart stayed still.
That felt… cooperative.
I started to wonder if my cart and my doctor had some kind of secret deal.
It wouldn’t have been the strangest thing that had happened to me.
By the time I finished, I didn’t feel proud, exactly, but at least I hadn’t made things worse. The cart rolled smoothly again, almost as if it approved.
Which, yeah, is weird.
At the checkout, this guy waved me over.
“Self-checkout’s open.”
“Oh, uh, I don’t use those,” I said.
I felt like that was clear enough.
He didn’t even look at me. Just waved the next person forward.
Guess my vote didn’t count.
So, I went over.
It felt like breaking a rule I’d made for myself.
The cart didn’t resist.
That probably should’ve meant something.
I started scanning.
First item. Beep.
That felt manageable.
Second item.
Nothing.
I paused.
Looked at it.
Tried again.
Still nothing.
“I don’t understand,” I said.
The machine didn’t respond, which felt unnecessary given the circumstances.
I looked around briefly, just to see if anyone else was having the same problem.
They weren’t.
Everyone else seemed… confident.
That didn’t help.
I tried again. Beep. Then another. Beep.
That seemed promising, so I kept going.
A rhythm started to form.
Scan. Beep. Move on.
That part made sense.
Halfway through, something felt off.
I couldn’t place it at first.
Then I saw it.
The total wasn’t moving.
It just stayed at zero.
Which, I’ll admit, I didn’t question right away.
Zero is still a number.
It just doesn’t ask much of you.
I looked around. No one was saying anything. The man who sent me over had already moved on.
That felt like confirmation.
Or at least not a warning.
Why would I doubt the screen?
That’s what we look at for everything now. If it says zero… It’s zero.
That’s the system.
So I kept going.
Scan. Beep. Bag.
Scan. Beep. Bag.
I even started organizing the bags better than usual.
If I were doing this right, I might as well do all of it right.
At some point, it started to feel like I knew what I was doing.
Like I had figured something out that other people hadn’t quite noticed yet.
It felt as though I had discovered a solution.
A quiet one.
I packed everything up and checked the total again.
Still zero.
No hesitation. No correction.
Just… certainty.
“Okay,” I said.
That seemed final.
I waited a second longer than necessary.
Nothing changed.
So I left.
Which felt reasonable at the time.
I didn’t get far.
“Sir.”
I kept walking for a step or two.
Then stopped.
Turned.
The same man was there, holding my receipt like it meant something different now.
“That’s not right,” he said.
“What’s not right?” I asked.
“The total.”
“Zero is still a number,” I said. “It’s just… lower than expected.”
He looked at me.
Not angry. Just… tired.
Like this wasn’t new, but I was.
“You didn’t think to ask someone?”
“I did,” I said.
“You did?”
“No,” I said. “But I thought about it.”
That felt honest.
He paused.
Longer than before.
“Do you know how self-checkout works?”
“Not really,” I said. “That’s why I said I don’t use it.”
“And yet,” he said.
“And yet,” I said.
I showed him the receipt.
“I scanned everything,” I said. “That’s significant.”
He looked at it.
“It does,” he said. “It counts as step one.”
“That feels like there should be more steps,” I said.
I glanced back at the screen.
Still zero.
Still confident about it.
Like it wasn’t going to change its mind just because we were talking about it.
“I don’t understand,” I said. “What makes these things less real just because that screen says zero?”
He blinked.
“They’re not less real,” he said. “They’re just not paid for.”
“That feels like a small difference,” I said.
“It’s not,” he said.
We stood there for a second.
I, with groceries that were apparently not mine.
He, with proof of it.
“So what happens now?” I asked.
He let out a breath.
“Now you pay.”
That made sense.
Pause.
“That seems fair,” I said.
I didn’t argue.
As I turned back, the cart resisted again.
Just enough to alert me.
Enough for me to notice.
But not enough for me to stop.
“I should’ve known,” I said.
This time, it didn’t move at all.
Like it had already done everything it was going to do. Months later, I enter the grocery store. I fill my cart. I wait for the cashier to be available. I swerve my cart over to be checked out.
I still don’t use self-checkout.
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