Cathy Balding

Making Quality Make Sense

Cathy Balding

@cathybalding - Author

Cathy's books

Live on Discovery

The Point of Care: how one leader took a health service from ordinary to extraordinary.

Carol Mathewson has a problem. Lots of them, in fact. As the new CEO of Kinsley Valley Health Service, she’s taken over the helm of an organisation that ranks last in the state for both consumer and staff satisfaction. She loves a challenge—but having just six months to get those results out o...

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About me

Dr Cathy Balding is the Director of Qualityworks PL and has worked with, researched, published in and taught health and human service quality improvement and governance for three decades. She is committed to making quality make sense via her website resources, podcast, training and consulting.

Profile URL

https://reedsy.com/discovery/user/cathybalding