Tiffany McNeil

Tiffany McNeil - Editor

Montrose, CO, USA

Editor, Writer, Researcher, and Content Analyst

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Overview

Editor, writer, researcher, and content analyst with expertise in manuscripts, online training, promotional and marketing copy, software and systems training, and polishing the work of non-native English speakers. Skilled at tailoring content to the appropriate audience to ensure superior usability and accessibility. Adept at streamlining and fine-tuning processes to achieve increased impact and profitability. Over 10 years of experience working remotely and in flexible office environments.

Languages
English (US)
Fiction
Crime & Mystery
Horror
Short Story
Thriller
Non-Fiction
DIY & Crafts
Self-help & Self-improvement
Social & Behavioral Sciences
True Crime

Work experience

Adult Services Librarian

Montrose Regional Library District
January, 2018 – Present (12 months)

 Acquire and maintain knowledge in public library "best practices" for supporting reference and adult services
 Provide reference service—including in-depth research of library holdings, online databases, and other internal and external resources—in person, by phone, and by email
 Participate in collection management for the reference and adult collections, including acquisitions, weeding, and inventory
 Train and assist patrons in the use of library equipment and technology
 Promote the library’s resources and services through displays, newspaper and social media articles, and other means

Special Projects Coordinator

ISUN Visions, LLC
June, 2016 – January, 2018 (over 1 year)

 Copy edited and proofread product registration documents, labels, brochures, and website content
• Checked grammar, spelling, and punctuation; ensured consistency of formatting and style
 Researched and compiled required product and ingredient documentation per stringent EU and FDA registration standards

Editor and Project Manager

Forte Information Resources
May, 2014 – April, 2016 (almost 2 years)

 Copy edited and proofread technical communications products, including digital and print documents and website content
 Polished and refined client copy; authored new content as needed
 Created, updated, and maintained client websites and content, including news features and blog posts
 Conducted quality assurance (QA) and testing of client products, including eReaders, websites, and digital and print documents
 Managed and maintained client relationships and projects, ensuring all client requests, including ongoing projects and ad-hoc requests, were received, tracked, and processed within appropriate deadlines

Developmental Editor and Subject Matter Expert, Independent Contractor

Electronic Publishing Servicesr
July, 2013 – May, 2014 (10 months)

 Performed substantive and content editing, evaluation, and feedback on digital program content
 Reviewed and evaluated authored lesson content for accuracy, pedagogical value, and relevancy
 Authored new content when needed

Editor, Writer, Researcher, and Content Analyst

Independent Contractor
November, 2008 – Present (about 10 years)

 Edit and proofread manuscripts, flyers, brochures, and web content
• Check grammar, spelling, and punctuation; cross-reference source material; verify websites; ensure consistency of formatting and style
 Research and compile online resource information
 Create promotional and marketing copy for brochures, flyers, and website content
Projects/clients:
• The Gruntled Employee by Mary Vaughn, Metargy Media
• Clean, Green, and Lean by Dr. Walter Crinnion, Wiley Publishing
• 100 Heartbeats by Jeff Corwin, Rodale Press
• Windword Literary Services
• Elevation Belly Dance Festival
• Anam Cara Dance Company

eLearning QA Specialist

TeleTech Holdings, Inc
July, 2005 – February, 2012 (over 6 years)

 Conducted quality assurance (QA), testing, and validation of all eLearning courses throughout the project lifecycle, including:
• Copy editing to ensure that all eLearning content adhered to company and client style guidelines and standards
• Troubleshooting, regression testing, and problem resolution to ensure accuracy, consistency, and quality
• Verifying accuracy and clarity of narration and character audio in all eLearning courses
 Special projects:
• Developed and streamlined a comprehensive defect-tracking tool to manage tasks, facilitate traceability, and enhance feedback throughout the development and QA process
• Designed and administered a concise writing workshop for instructional designers

Portfolio (3 selected works)

Clean, Green, and Lean: Get Rid of the Toxins That Make You Fat

Walter Crinnion

A renowned naturopathic doctor shows you how to get lean and be green while helping to save the planet.Now you can lose weight and be good to the environment, too—without starvation diets, calorie counting, complicated meal plans, or even having to exercise. Dr. Walter Crinnion, a naturopathic doctor and environmental medicine physician, shows you how to clean up your diet and clear out your b... read more

A renowned naturopathic doctor shows you how to get lean and be green while helping to save the planet.Now you can lose weight and be good to the environment, too—without starvation diets, calorie counting, complicated meal plans, or even having to exercise. Dr. Walter Crinnion, a naturopathic doctor and environmental medicine physician, shows you how to clean up your diet and clear out your b... read more

100 Heartbeats: The Race to Save Earth's Most Endangered Species

Jeff Corwin

Popular television host Jeff Corwin takes readers on a gripping journey around the world to meet the animals threatened by extinction.It's no secret that our planet is in crisis. Environmental threats such as climate change, pollution, habitat loss, and land degradation threaten the survival of thousands of plant and animal species. In 100 Heartbeats, Jeff Corwin provides an urgent portrait of... read more

Popular television host Jeff Corwin takes readers on a gripping journey around the world to meet the animals threatened by extinction.It's no secret that our planet is in crisis. Environmental threats such as climate change, pollution, habitat loss, and land degradation threaten the survival of thousands of plant and animal species. In 100 Heartbeats, Jeff Corwin provides an urgent portrait of... read more

The Gruntled Employee: A Holistic Approach to Creating Success and Happiness at Work

Mary Vaughn

Why The Gruntled Employee?“I love my work. I hate my job.” –Disgruntled EmployeeI believe the workplace can provide a much more pleasant experience than it currently does. Many of us spend the majority of our waking hours at work—five days a week—and have this to look forward to: abusive bosses, in-fighting, back-biting, ego maniacs, impossible demands, unworkable schedules, and inaccessible r... read more

Why The Gruntled Employee?“I love my work. I hate my job.” –Disgruntled EmployeeI believe the workplace can provide a much more pleasant experience than it currently does. Many of us spend the majority of our waking hours at work—five days a week—and have this to look forward to: abusive bosses, in-fighting, back-biting, ego maniacs, impossible demands, unworkable schedules, and inaccessible r... read more

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