Provided personalized instruction in reading, writing, math, study skills, and homework support to students of all levels.
Evaluated, documented, and rewarded student progress and communicated student needs to the Director.
Inspired students by developing a rapport with them and establishing a fun learning environment.
Maintained a positive attitude and demonstrated enthusiasm for teaching and for Sylvan.
Guiding students in various pieces of work in the classroom.
Assisting teachers during the daily outdoor time for students.
Assist students in receiving a snack and in dealing with their cubby belongings.
Cleaning the classroom space during and after school.
Assisting with cleaning children when required.
Managed and lead a camp location of staff and campers while ensuring a fun and safe camp atmosphere.
Planned and implemented all camp activities while delegating responsibilities to staff.
Communicated with the head office; handled required administrative work; organized and maintained equipment, supplies, and camp products.
Assisted in the rewrite of the shelter’s policies and procedures in accordance with the City of Toronto Shelter Standards.
Assisted residents (aged 16-24) by giving them packed lunches, taking them to the donation room, answering questions, and leading them in programming.
Administrative work as required (answered telephone calls, faxed and scanned various items, filed discharge paperwork, ordered office supplies, took meeting minutes, prepared boardroom for meetings).
Regularly update various social media pages (Facebook, Twitter, LinkedIn).
Make edits to company’s website; assisted in redesign and edit of current site.
Create email blasts and newsletters using MailChimp.
Received, sorted, and processed incoming mail and prepared outgoing mail packages on a daily basis.
Answered questions regarding various programs offered by CSC via phone and email.
Responsible for the day-to-day processing of Grade 4 & 5 SnowPass program applications.
Used WordPress to make edits, add posts to company website and SnowOnline, a weekly newsletter sent to 100,000+ subscribers.
Ensured that site content was user-focused and consistent in style, tone, format, and quality by adhering to Home Depot’s Style Sheet.
Ensured that site content is platform appropriate and relevant.
Obtained content approval as needed; made edits as necessary.
Other duties as required (including some more traditional editorial writing).
Performed Editorial Assistant duties such as: researching content for student and teacher website, proofreading content ready to be sent to print, and levelling content to ensure that it was written for the proper grade level.
Attended meetings and discussed progress of new materials during the production and development stages.
Received manuscripts of articles from staff copy editors and writers, reviewed them to ensure accuracy of spelling, grammar, and syntax before sending them to the Editor-in-Chief for final review.
Created Style Guide for magazine for copy editors and other staff to follow.
Attended Program Advisory Committee meetings and took meeting minutes.
Edited transcripts of meeting minutes and submitted the final copy to the Assistant of the Dean of the School of Communications.
Updated award certificates, lists, and labels for 2015 Dean’s Awards ceremony.
Receive a manuscript to be edited and fact-checked, write notes for possible changes and suggestions, and send it back to the client for review.
Rewrite raw transcripts of interviews to coherent, presentable manuscripts for publication.
Clientele: The Theatre Reader, Donna Vamplew, Quip Magazine, Entrepreneur Girl, Nelson Education Ltd., Kot Copyediting and Proofreading Services.
Assisted customers by applying changes, cancellations, and updates to their policies, taking care to meet the customer’s needs effectively.
Advised and educated clients in order to ensure their complete satisfaction and retention.
Established personalized telephone and email rapport with customers and create an atmosphere of trust.
Effective communications prime for team.
Received rough drafts of articles and reviews in Microsoft Word, reviewed them to ensure accuracy of facts, spelling, grammar, and syntax, and then submitted articles to Editorial Director for review.
Received final markup of online version of magazine to proofread for any final spelling, grammar, and stylistic errors and once found, submitted errors to Editorial Director.
Provided monthly articles for upcoming issues and related them to the theme of the current month issue. Received articles from other contributors, checked articles for spelling and grammar errors according to the Canadian Press Style Guide and sent the articles back to the Editor-in-Chief for review.
Oversaw drafts sent to production department to ensure quality control.
Confirmed with design team and book printer of the trim size, paper quality, and ink quality.
Created first page designs and composed story outlines using InDesign.
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Diana M. Pho is a Hugo Award-nominated editor, formerly at Tor Books, expert in sci-fi, fantasy, horror, young adult and middle grade.
The world's most thorough content editor. Expert in fiction and memoir. More than 70 books and 60 authors guided toward publication.